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FAQ

Frequently Asked Questions

Absolutely not! There are no minimum purchase requirements. Wellness Advocates do have requirements to achieve and maintain different ranks within the company, but there are zero requirements for  customers and Wellness Advocates can choose to skip months if they need to!

There are no hidden fees whatsoever. Wholesale membership is $35 for the first year, $20 per year thereafter (with a free bottle of peppermint oil!) and the first year fee is waived if you purchase a kit. There are no other fees.

If you have ever purchased a membership at Costco, Sam’s Club or any other wholesale store, the process is much the same: annual fee, wholesale prices, earn points on purchaes that you can redeem for products. The two big differences are: we have no storefront and our fees are much less!

Absolutely not! With your wholesale account, you get access to wholesale prices, just like I do. No selling required.

That is absolutely fine! You can get your first year’s membership fee waived with a kit, and they usually are a little better deal than buying single items but if kits don’t appeal to you, no problem!

You can get your annual membership for $35 for the first year, $20 each year thereafter and a free bottle of peppermint oil when you renew. Then you can pick and choose which products you do want and checkout. Simple and painless!

The Loyalty Rewards program is a system where you get rewarded for shopping! You earn a percentage of your purchases back into your account as points that you can redeem on products later. The amount ranges from 10%-30%, depending on the amount of time you have participated in the program. You also get your shipping costs refunded to your account as points!

There are 3 main ways to use a dōTERRA essential oil. Not all oils are made or sourced the same and I only speak for dōTERRA essential oils in my practice. 

  1. Aromatic-Breathe In or diffuse in a diffuser to: open airways •boost mood • freshen the air • improve focus • kill harmful airborne pathogens • improve sleep 
  2. Topical- Apply to the bottoms of feet or directly to the area of concern to target specific needs or to help a specific area of the body. 
  3. Internal- ONLY CPTG essential oils with a “Supplement Facts” on the label should be taken internally. You can drop in a glass of water or juice, under the tongue or in a empty vegetable capsule to support the mouth, throats, digestive system, immune system and overall health.

But when it comes to essential oils, you get what you pay for. Most store-bought essential oils are not put through the testing like doTERRA oils are. Plus, there usually is a warning on the label not to take them internally. No, thank you! When I buy essential oils, I want to get the full therapeutic benefit from them.  I love them so much that I have become a distributor for them, not to try to SELL and make money from them (however that is a huge benefit), but I wanted the steep discount that comes with being a Wellness Advocate and I wanted to be able to recommend the best quality oils to all of you.

Great question! Wholesale Customers get all the great benefits that Wellness Advocates get, but they do not have the option to sell. So when you sign up for a Wholesale Customer membership you do not need to enter your social security number (that is only for tax purposes). If at any time you decide that you would like to sell doTERRA you can upgrade to a Wellness Advocate status and be able to create an income.

Great question! If you need help with using an essential oil or other doTerra product, or help deciding which would be best for you to purchase, please contact me, Kristen! You can reach me by email or facebook messageEmail me for info on how to text me!

If you have any problems with your order or shipping, need to arrange a return or anything else, doTerra’s customer support is GREAT! You can contact Member Services at 1-800-411-8151

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